ServiceNow

Unlock Scalable Innovation with Enterprise AI and FPT’s ServiceNow Expertise

As a trusted ServiceNow Partner across the US, APJ, Europe, and UAE, FPT delivers AI-powered consulting, implementation, and managed services that accelerate digital transformation. Combining ServiceNow’s robust platform with FPT’s AI-driven expertise, we help enterprises automate workflows, optimize decisions, and unlock intelligent, scalable efficiency across the business.

Top 2

Mainline Certified & AI Partner in Asia

370

ServiceNow Professionals

1,818

ServiceNow Certifications

219

Global AI-certified engineers

Our Services Offerings

Consulting & Implementation Services

Our experts work closely with clients to understand their business needs, design tailored solutions, and implement best practices to ensure successful deployment. With a focus on aligning ServiceNow capabilities with your strategic goals, we drive innovation and help businesses unlock value through optimized processes.

Development & Integration Services

Our team of developers delivers scalable, secure, and high-performance solutions that align with your organization’s unique requirements. Whether it’s building custom applications or integrating with other enterprise tools, FPT ensures smooth and efficient operations, enhancing user experience and driving business outcomes.

Testing Services

Our testing solutions are designed to detect issues early, enhance system reliability, and ensure the highest quality of performance. We employ automated and manual testing techniques, supported by detailed reports, to guarantee that ServiceNow applications and integrations meet your business requirements and function seamlessly across all environments.

Data Migration Services

We ensure that data is accurately and securely migrated, preserving its integrity and enabling continuity of business operations. Our team applies best practices to mitigate risks, streamline the migration process, and deliver a comprehensive solution that ensures your data is seamlessly integrated and ready for use in ServiceNow.

Application Managed Services

Our team monitors, updates, and fine-tunes the platform to meet your evolving business needs. With proactive management, performance monitoring, and issue resolution, we ensure that your ServiceNow environment remains aligned with your business goals and continues to deliver value without disruptions.

AI Demo Hub

FPT and ServiceNow expand their partnership to accelerate Generative AI adoption. A new Center of Excellence leverages FPT’s expertise and ServiceNow’s GenAI solutions to fast-track AI value for businesses.

Success Stories

70% Effort Saved in Workflow Automation and System Integration

A leading European energy group faced siloed systems and rising IT demands as it expanded. Partnering with FPT, it adopted ServiceNow’s low-code platform to unify workflows and accelerate transformation, delivering faster integration and cutting coding effort by up to 70%.

70% Faster Incident Resolution with ServiceNow ITOM Visibility

A global Japanese personal care and retail leader faced complex, low-visibility IT operations. With FPT, it deployed ServiceNow ITOM to centralize data and monitor 580,000+ assets, boosting detection speed and cutting incident investigation time from days to just 1 hour.

Unlocking Enterprise Efficiency with ServiceNow

Working with the world’s largest entertainment company, FPT Software drives operational efficiency with ServiceNow platform to simplify processes and optimize IT support. Download the case study to learn more.

Harnessing the Power of ServiceNow

Germany's energy giant - Westnetz embarked on a digital transformation journey to optimize operational efficiency. Determined to facilitate their vision, Westnetz sought the help of FPT Software and ServiceNow, a workflow automation platform. Download the case study to learn more.

Transforming the HR Experience

Our customer, a multinational automotive and industrial supplier, understands the value of their employees. In the quest to create an empowering environment for their workers, the client sought FPT Software's support to develop a new ServiceNow platform for their HR functions.